Monday, 6 June 2011

Racism and Abuse of Peer Review Process in UK medicine

Looking at Fitness to Practise and Investigation Committee decisions at the General Medical Council in the last year or so (just under) out of 439 cases, 299 doctors are of ethnic origin as judged by their foreign names. Therefore, according to my calculations 68% of those appearing before GMC are likely to have looked foreign to their peers before they referred them to GMC.
It seems that essentially there is abuse of process in order to hide some failures. It may well represents the attitude; "Who are you to tell me what to do? Go back to your own country! And if you do not want to I shall make sure you do."

There is abuse of peer review system in UK and there are known gangs of doctors and other staff in NHS who abuse GMC to get rid of doctors for personal reasons of inadequacy and revenge and repeatedly so. Locum doctors are particularly vulnerable.

The abuse of peer review process in the hospital where doctor works and GMC is essentially the same malice. Some doctors are tortured for years through internal disciplinary procedures of their hospital.

Doctors who raise issues related to exercise of their rights are likely to be victimized too. In USA there has been ongoing review of this abuse of process:

REPORT OF THE BOARD OF TRUSTEES

B of T Report 24 - A-08

Subject:

Inappropriate Peer Review

Presented by:

Edward L. Langston, MD, Chair

At the 2007 Annual Meeting, the American Medical Association (AMA) House of Delegates adopted amended Resolution 18. Resolution 18 directed the Board of Trustees to report on abuses of the peer review process. The resolution asked that the report consider situations in which medical staff peer review has been employed for reasons other than maintaining and improving public health, such as to be rid of a competitor or to sanction a physician who disagrees in good faith with hospital policies. This informational report responds to that request.[1]

While charges of peer review abuse are made with some frequency, they are difficult to prove, and there have been few confirmed cases of such abuse. Estimates of the occurrence of abuse are speculative.

Perceptions of Peer Review Abuse

A sanction by a peer review body can be a devastating blow to a physician, emotionally, financially, and professionally.[2] Those who have been so sanctioned frequently claim to be victims of “sham” peer review.

Various organizations publicly proclaim their distaste for peer review and advocate for a reduction of the legislative protections established in the Health Care Quality Improvement Act of 1986 (“HCQIA”), 42 U.S.C. §§ 11101, et seq.[3] For example, the web sites for the Semmelweis Society, http://www.semmelweis.org/, and the Center for Peer Review, http://www.peerreview.org/, recite numerous instances of what they deem “sham” or “bad faith” peer review. Likewise, the American Association of Physicians and Surgeons (AAPS) asserts on its web site that “[s]ham peer review is not only very real, but is epidemic in this country.” AAPS characterizes HCQIA as “[t]he enabling source of this insidious and spreading evil” (http://www.aapsonline.org/peerreview/test-5-15-07.php).

AMA publications have noted the vociferous critics of peer review. In its January/February 2004 issue, AMAVoice highlighted three physicians who had spoken against hospital practices and then been threatened with or actually experienced a loss of privileges. While the article did not specifically refer to inappropriate peer review, that was the implication. The article quoted one of the featured physicians as saying: “There’s definitely a ‘kill the messenger’ mentality in medicine today.” Another said: “If you do speak up for the patient … you risk being labeled disruptive, which can lead to termination. The system has been perverted.” Subsequently, the May/June 2004 issue of AMAVoice published a letter from three other physicians on the medical staff of one of the highlighted hospitals, asserting the integrity of its credentialing process. Immediately following that letter, AMAVoice stated that its earlier article “did not intend to cast doubt on [the hospital’s] commitment to patient care.”

Similarly, the October 10, 2005 issue of AMNews published an article entitled “Peer Review Under Fire: Real Problems or Trumped-Up Accusations?” While the article quotes sources, including an AMA spokesperson, who support peer review and vouch for its integrity, it primarily repeats the charges of those who attack the process. Likewise, on August 15, 2005 Time Magazine ran an article on “Doctors Who Hurt Doctors,” suggesting that peer review abuse is widespread within the medical profession and that peer review confidentiality statutes further such misfeasance.

The Massachusetts Medical Society surveyed Massachusetts physicians in late 2006 to ascertain their experiences with and attitude toward peer review. While 88% of the respondents perceived peer review as helpful for clinical quality improvement, 15% indicated that they were aware of peer review misuse or abuse.[4]

In short, accusations of improper peer review are readily made, and those accusations can lend themselves to media coverage. By the same token, it is easy to charge that peer review manifests the medical profession’s desire to avoid scrutiny of a supposedly tainted process. Actual proof of wrongdoing, however, is a different story.

Legal and Practical Impediments to Proving Peer Review Abuse

Successful peer review depends on the cooperation of the medical profession. Physicians are very aware that a doctor who has suffered an adverse peer review outcome may have the motivation and sometimes the financial resources to challenge the action in litigation. Such awareness can potentially chill participation in the peer review process. Successful peer review therefore depends on minimizing litigation over hospital peer review decisions (AMA Policy H-375.979, AMA Policy Database).

Congress, when enacting HCQIA, found that peer review is needed to maintain and improve quality medical care. It has also found that physicians must be protected from liability for engaging in peer reviews, if they are to participate in the process (42 U.S.C. §§ 11101). For these reasons, HCQIA has erected several legal safeguards against attacks on the peer review process.

One such safeguard is immunity from monetary damages for peer review bodies and those who assist in the peer review process (42 U.S.C. § 11111(a)(1)).[5] This immunity is provided so long as the peer review action has met certain minimal procedural standards and was taken “in the reasonable belief that the action was in the furtherance of quality health care” (42 U.S.C. § 11112).[6] While a peer review action taken for reasons other than the furtherance of quality health care would necessarily fail this standard and thus not be entitled to immunity, HCQIA also states that a professional review action is presumed to have met the standard. Thus, the physician who is attacking the peer review process must overcome a presumption that those who participated in the process are entitled to immunity from damages. In a close case, this burden may cause a challenge to the peer review action to fail. In light of this barrier, those who would otherwise seek to overcome an adverse decision may be dissuaded from even mounting an attack.

A second safeguard is a provision in HCQIA that allows an award of attorneys fees against a physician who has unsuccessfully sued to contest a peer review action, if the lawsuit was brought without a reasonable basis. This provision states that:

“[T]he court shall, at the conclusion of the action, award to a substantially prevailing party defending against any such claim the cost of the suit attributable to such claim, including a reasonable attorney’s fee, if the claim, or the claimant’s conduct during the litigation of the claim, was frivolous, unreasonable, without foundation, or in bad faith” (42 U.S.C. § 11113).

The fear of incurring such a sanction may deter an otherwise meritorious case from being filed.[7]

Third, while HCQIA does not create a privilege against the disclosure of peer review documents, the laws in almost all of the states do.[8] A physician who challenges the peer review outcome has the burden of proving the impropriety of the process. Without the evidence available through the discovery of peer review information, that evidentiary burden may be more difficult to overcome.

A fourth legal obstacle arises from the complaining physician’s inherent burden of proof. The physician claiming an inappropriate peer review may have to show more than that the peer reviewers were mistaken. He or she may also have to show that the peer reviewers were motivated by bad faith or some other discriminatory animus. It is always difficult to prove that one’s opponent acted with wrongful intent, rather than through simple error.

Aside from these legal impediments against challenges to an unfavorable peer review outcome, a physician may face practical and social obstacles. The complaining physician must rely solely on his or her own resources to prosecute the case, while the legal defense costs are likely to be paid at least partially, if not wholly, by an insurer or by a hospital. Psychologically, the complainant stands alone, while the defendants can provide each other with moral support. Furthermore, the peer reviewed physician knows that if he or she loses a lawsuit against the peer reviewers or the peer review body, the physician could suffer public disgrace and might become ostracized from others within the medical profession.

For all of these reasons, one can expect that only an exceptional situation is likely to result in a legal finding that an adverse peer review resulted from improper motives, rather than an honest desire to further quality health care.

Proven Cases of Inappropriate Peer Review

In Patrick v. Burget, 486 U.S. 94 (1988), the United States Supreme Court upheld a jury verdict, based on a finding that a peer review proceeding had been conducted in bad faith and to disadvantage a competitor, rather than to improve patient care. Following Patrick, the AMA adopted Policy H-375.983, “Appropriate Peer Review Procedures,” which cautions hospitals and medical staffs to observe the HCQIA guidelines at 42 U.S.C. § 11112 in conducting peer review.[9]

In 1989, the Colorado General Assembly designated a “Committee on Anticompetitive Conduct,” which consists of certain members of the Colorado State Board of Medical Examiners. The Committee is required to investigate complaints of “unreasonable anticompetitive conduct” in medical peer reviews. C.R.S. § 12-36.5-106.[10] Pursuant to a request made under the Colorado Open Records Act, the Committee indicated that since 1990 it has found two cases of anticompetitive peer review.

In Rosenblit v. Superior Court, 282 Cal. Rptr. 819 (1991), a peer review action had been instituted against an endocrinologist who employed a different method for managing diabetes than the approach used by his colleagues on the medical staff at his hospital, and the physician’s staff privileges were revoked after an adverse finding by a hearing panel. The Court of Appeal found numerous procedural errors in the peer review, including improper notice, refusal to provide an opportunity to copy the medical records that were to be used against him, refusal to allow legal representation, and denial of an opportunity to test the members of the hearing panel for bias. In reversing the revocation of the physician’s staff privileges, the court stated: “The record demonstrates Hospital was dedicated to removing Rosenblit rather than providing a physician with a fair opportunity to defend his treatment regimen.”

Clark v. Columbia/HCA Information Services, 25 P.3d 215 (Nev. 2001), found that a physician had overcome the presumption of good faith that ordinarily attaches to a peer review action. The evidence there showed that a peer review board had found the physician “disruptive” because he had reported substandard patient care to government authorities and to the Joint Commission on Accreditation of Healthcare Organizations.

In August, 2004, a jury found a Dallas hospital and three of its physicians liable to a cardiologist for defamation, violation of contract, and intentional infliction of emotional distress for an unfair suspension of privileges, based on an allegedly faulty peer review. It entered a $366 million verdict for the aggrieved physician, an amount later reduced by the trial court. See Poliner v. Presbyterian Hospital of Dallas, 239 F.R.D. 468 (N.D.Tex. 2006) (reducing jury award). That case, however, is on appeal.

These are the only cases known to the AMA in which there has been an actual finding by an impartial government body of improperly motivated peer review. While other cases have found an abridgement of procedural rights in the peer review process, such abridgements may, but do not necessarily, prove a motivation for the peer review other than unbiased concern for public health.

Conclusion

The AMA believes that medical peer review should be an organized effort to evaluate and analyze medical care services delivered to patients and to assure the quality and appropriateness of these services. It is primarily an ongoing, educational process, whose purpose is to maintain and improve the quality of medical care (Policy H-375.997).

However, peer review can sometimes be an adversarial, fault-finding process. It then becomes complex and contentious, and procedural safeguards must be followed to protect individual rights. Witnesses’ statements can conflict, and their testimony can be motivated by selfish as well as altruistic purposes. Errors may be made, both in the procedures followed and in the substantive conclusions reached. However, the commission of a mistake is not the same thing as the perpetration of a deliberate wrongdoing.

Abuse of peer review is easy to allege but, for the reasons discussed above, can be difficult to prove. Considering the nature of the proceedings, it is to be expected that such charges will be raised by physicians who disagree with the results. In fairness, though, those who raise such claims should have the burden of proving them. Since the passage of HCQIA in 1986, the AMA is aware of only exceptional, isolated instances of peer review determinations that have resulted from improper motivations, rather than a good faith desire to improve patient care.

This may partly be explained by the difficulties in proving such a case and the legal disincentives against bringing this type of lawsuit. More likely, though, is that peer review abuse is a rarity. The legal obstacles make a claim of inappropriate peer review difficult to prove; they do not make it impossible. If abusive peer review were indeed “epidemic,” there would probably be a more substantial track record of definitive and proven malfeasance. The absence of such a record suggests that the claims of widespread or frequent “sham peer review” are speculative.

The Board believes that Policy H-375.983 provides important guidance to medical staffs of the procedural safeguards that will minimize the likelihood of inappropriate peer reviews. H-375.983 is quite detailed, and any amendments to it that might create further complexity could obscure its value as an understandable guideline. The full text of H-375.983 is attached to this informational report.


APPENDIX


H-375.983 Appropriate Peer Review Procedures

(1) Our AMA urges state medical associations to investigate applicable state law to determine if additional state agency supervision of peer review is needed to meet the active state supervision requirement set forth by the Supreme Court.

(2) Peer review procedures and actions should, at a minimum, meet the Health Care Quality Improvement Act of 1986 standards for federal immunity: (a) In any situation where it appears that a disciplinary proceeding may be instigated against a physician that could result in the substantial loss or termination of the physician’s medical staff membership and/or clinical privileges, the advice and guidance of legal counsel should be sought. The accused physician should have legal counsel separate from the health care organization or medical staff. The health care organization and the medical staff should each have separate legal counsel. The attorney of the body bringing the peer review action, be it the health care organization or the medical staff, should undertake the procedures needed to prepare for the hearing including the written notice of charges, the marshaling of evidence and the facts, and the selection of witnesses. This health care organization or medical staff attorney should be instructed that his or her role includes assuring that the proceedings are conducted fairly, bearing in mind the objectives of protecting consumers of health care and the physician involved against false or exaggerated charges. The attorney for the body which is not bringing the peer review action should work to ensure that proper peer review processes as outlined in the medical staff bylaws are followed. The role of the attorney for the accused physician is solely to defend his or her client. (b) The medical executive committee, through its attorney, may consult with the health care organization, through its attorney, regarding appointment of a hearing officer. If an attorney is sought to be the hearing officer, those solo attorneys or attorneys from a firm regularly used by the hospital, medical staff, or the involved medical staff member or applicant for membership for legal advice regarding their affairs and activities, should not be eligible to serve as hearing officers. The hearing officer shall gain no direct financial benefit from the outcome. (c) The attorney advising the medical staff or, in the limited situation where the hospital is prosecuting the correction action, the attorney advising the health care organization, and the attorney representing the physician involved should be accorded reasonable latitude in cross-examination, but acrimony should not be allowed by the hearing officer. (d) Substantial latitude should be permitted in the presentation of evidence, medical reference works and testimony, within reasonable time constraints and at the discretion of the hearing officer. (e) A court reporter should be present to make a record of the hearing proceedings, and the pre-hearing proceedings if deemed appropriate by the hearing officer. The cost of attendance of the court report shall be borne by the hospital, but the cost of the transcript, if any, shall be borne by the party requesting it. (f) Within the discretion of the hearing officer, witnesses may be requested to testify under oath. (g) The role of the hearing panel should be defined in the medical staff bylaws. The role of the hearing panel may include, without being limited to, such duties as: acting as an objective arbiter of evidence, examining witnesses, determining adherence to the standard of care, providing well-reasoned documented opinions and decisions, and other duties noted herein. The hearing panel should only consist of physicians, none of whom are direct economic competitors with the physician involved or who stand to gain through a recommendation or decision adverse to the physician. It is desirable that members of the hearing panel be physicians who have the respect of the medical community, and should include a fair representation of the same specialists/subspecialist physicians as the physician involved, whenever feasible. (h) Physicians serving on the hearing panel should receive information and training in the elements and essentials of peer review. Clinical guidelines, standards and practices used for evaluation of quality of care should be transparent and available to the extent feasible. Wherever feasible, data collection and analysis, or similar assessment instruments, and multiple reviewers should be used to increase reliability in evaluating whether peer review disciplinary proceedings are warranted. Where feasible, statistical analysis to compare with peers’ performance must be used with appropriate case mix adjustments. (i) Physicians who are direct economic competitors of the physician involved may testify as witnesses, whether they are called by the physician or the hearing panel or the health care organization, but a physician should not be deprived of his or her privileges solely on the basis of medical testimony by economic competitors. In any proceedings that result in the termination of privileges, there should be testimony from one or more physicians who are not economic competitors or who do not stand to gain economically by an adverse action, but who are knowledgeable in the treatment, patient care management and areas of medical practice or judgment upon which the adverse action is based. (j) The hearing panel should credit the evidence brought before it in a manner reflective of the specificity of the evidence and the personal or economic biases of witnesses. (k) When investigation is underway and indicates that a disciplinary proceeding is warranted for the purpose of reducing, restricting, or terminating a physician’s hospital privileges, he or she should be notified that resignation will result in a report to the National Practitioner Data Bank. (BOT Rep. MMM, A-88; Reaffirmed: Sunset Report, I-98; Reaffirmed: BOT Rep. 8, I-01; Reaffirmation A-05; Amended with change in title: BOT Action in response to referred for decision BOT Rep. 23, A-05)



[1] This informational report is limited to a discussion of improperly motivated physician peer reviews, a violation of both legal standards and of medical ethics. It does not address all situations in which a physician’s procedural rights may have been violated in the peer review process. That a peer review has violated a physician’s procedural rights does not ipso facto imply that the peer review was improperly motivated.

[2] Some commentators have questioned whether, in light of its burdens, peer review is even justified. E.g., Livingston, EH, Peer Review, Am. J. Surg. 2001; 182: 103-109; Scheutzow, SO, State Medical Peer Review: High Cost but no Benefit - Is It Time for a Change? Am. J. Law Med. 1999. AMA policy, however, unequivocally and properly supports peer review. See Ethical Opinion E-9.10 and Policies H-375.990, H-375.994, H-375.995, H-375.996, and H-377.998, AMA Policy Database.

[3] HCQIA is a federal law that recognizes the value of peer review as a mechanism to reduce medical errors, primarily in hospital settings. The statute encourages peer review by immunizing participants in peer review actions from potential liability on account of lawsuits that may be brought by those adversely affected by the peer reviewers. 42 U.S.C. § 11111 (discussed at greater length infra). HCQIA also establishes the National Practitioner Data Bank, which serves as a repository of peer review determinations, orders from medical licensure boards, and judgments or settlements in professional liability suits that concern physician competence. 42 U.S.C. §§ 11131, et seq.

[4] 24% of the respondents to the Massachusetts Medical Society survey indicated that they had actually been subjects of peer review. Of those who had been such subjects, a substantial percentage indicated that they felt the process was unfair and would be afraid of a future peer review and/or would be afraid to refer a colleague for peer review. Those who felt the process was unfair often complained of harassment from colleagues or hospital administrators or a lack of support from colleagues.

[5] Immunity from monetary damages is not afforded for claims based on civil rights violations, including violations arising from discrimination on account of race, color, religion, or national origin. 42 U.S.C. § 11111(a)(1).

[6] State laws may provide comparable immunities, which are also generally triggered by adherence to procedural safeguards in the hearing process. The AMA’s “Physician’s Guide to Medical Staff Organization Bylaws” (4th Ed.), at pp. 52-55, sets forth a more comprehensive explanation of the applicable procedural standards for peer review actions under HCQIA and selected state laws.

[7] In addition to 42 U.S.C. § 11113, Fed. R. Civ. P. 11 provides that a party who files a frivolous lawsuit may be required to pay the attorney’s fees and costs of the defendant. See Wei v. Bodner, 1992 U.S. Dist. LEXIS 10897 (D.N.J. 1992) (Anesthesiologist required to pay defendants’ fees and costs of over $450,000). An attorney who brings a frivolous lawsuit to challenge a peer review action may also be sanctioned under Rule 11. Smith v. Ricks, 31 F.3d 1478 (9th Cir. 1994), cert. denied, 514 U.S. 1035 (1995).

[8] However, federal law does not recognize a comparable peer review confidentiality privilege. The AMA has for years been urging passage of such a protective measure (H-375.972).

[9] Policy H-375.983 was subsequently expanded to include additional procedural protections, even beyond those required under HCQIA.

[10] The AMA was unable to find any other state law comparable to Colorado’s, in which a state agency is specifically charged with investigating improperly motivated peer reviews.

4 comments:

Anonymous said...

The following case illustrates how the Caucasian doctors are treated more favourably by the GMC.. Dr.Thomas, a Gynaecologist who was alleged to have given his patient, Ms Giles 'leg bucking orgasm' and received lewd messages on his phone was taken lightly after his patient made a complaint against him and the GMC did not take any action despite its own guidelines, that the presumption for sex assault allegation is to refer to the Fitness to Practise (FTP) Panel hearing and substantial disputes should not be resolved by the case examiners.(The Telegraph By Nick Britten and Matthew Moore 6:16PM GMT 18 Dec 2009)

If it were a black or an ethnic minority doctor, he could have been immediately suspended and dragged all the way to the FTP Panel hearing and most likely erased.

Anonymous said...

This is high time GMC should be pragmatic to save its rapidly damaging reputation worldwide. Doctors are increasingly skeptical about its proceedings and fairness and there is lack of trust and many doctors believe GMC is part of the NHS/DH rather than an independent body to protect patients. The evidence given is that if someone raises concerns and follows its own guidelines, NHS Managers refer these doctors to GMC and if they are from ethnic minority, its not less than a hell as harsh criteria is used to assassinate his livelihood. NHS Managers' concerns are taken for granted as the managers are considered truthful despite the fact that people perceive them not less than politicians.

Anonymous said...

Some Pressure groups are campaigning to abolish biased GMC and I am not sure if the DH/NHS who use regulatory bodies to silence and persecute genuine doctors will ever let it happen. GMC shows bias on almost every stage starting from investigation leading up to FtP decisions. For Caucasians in particular White British doctors, preferential treatment is given and if there is no strong written evidence, complaint will be perceived as vexatious especially if it is from a patient or member of the public. However NHS Medical Managers' concerns are taken as stream 1 (moe serious) if the doctor is from ethinic minority and GMC take long time to conclude and for White British doctors, the case is either closed swiftly or brought to FtP panel in a few months with favourable outcome. A number of reports have shown that NHS Managers make false allegations and complaints against White British doctors come to light only if the case of of Shipman or Kerr/Haslam level

http://www.nhsreformgroup.com/Kerr/Haslam-Inquiry/29.htm

as the NHA management support these senior doctors and fear of bad publicity. Anyone who raises alarm, is prosecuted using arms of the regulatory bodies.

Anonymous said...

Some Pressure groups are campaigning to abolish biased GMC and I am not sure if the DH/NHS who use regulatory bodies to silence and persecute genuine doctors will ever let it happen. GMC shows bias on almost every stage starting from investigation leading up to FtP decisions. For Caucasians in particular White British doctors, preferential treatment is given and if there is no strong written evidence, complaint will be perceived as vexatious especially if it is from a patient or member of the public. However NHS Medical Managers' concerns are taken as stream 1 (moe serious) if the doctor is from ethinic minority and GMC take long time to conclude and for White British doctors, the case is either closed swiftly or brought to FtP panel in a few months with favourable outcome. A number of reports have shown that NHS Managers make false allegations and complaints against White British doctors come to light only if the case of of Shipman or Kerr/Haslam level

http://www.nhsreformgroup.com/Kerr/Haslam-Inquiry/29.htm

as the NHA management support these senior doctors and fear of bad publicity. Anyone who raises alarm, is prosecuted using arms of the regulatory bodies.